Userlens
Agents that renew and expand six and seven-figure enterprise software
Userlens is a company in b2b based in San Francisco, CA, USA.
Profile
Companies today are growing faster than ever with smaller teams. We are making it possible for these lean, AI-native companies to manage enterprise deals.
Userlens is building the AI customer success manager. Our goal is to be the CSM for every customer at every company.
Every $1-5M of new revenue requires another CSM hire. Userlens breaks that ceiling. Our agents research accounts, catch churn before it happens, and drive renewals and upsells like a top-tier CSM would.
We're at $307K ARR, growing 127% month over month, with 30 customers including Smartly (300M ARR). Over 300 CSMs are on Userlens, and 76% of them use it weekly.
Built by second-time founders who lived this problem at their last startup.
Userlens is positioned in b2b, a segment that rewards a clear, focused offering.
Its base of operations is San Francisco, CA, USA.
Its current recorded stage is Spring 2026.
Recorded headcount: 4 employees.
Directory analysis
Userlens builds AI-powered customer success agents that act as virtual CSMs for enterprise software companies, automating account research, churn prevention, renewals, and upsells. The platform is designed for lean, AI-native teams to manage enterprise deals without hiring additional CSMs. The company has 30 customers, including Smartly, and 307k ARR with 127% month-over-month growth.
Positioning: Userlens targets B2B SaaS firms that need scalable customer success without proportional staffing costs, positioning itself as an AI-native alternative to traditional CSM teams. Its rapid growth and adoption among high-ARR customers suggest strong traction in the enterprise customer success market.
Note: Userlens operates out of San Francisco and has only 4 employees.
Auto-generated directory analysis from public data · updated 7 Oct 2026. Informational only, not investment advice.
| Sector | B2B |
|---|---|
| Headquarters | San Francisco, CA, USA |
| Country | USA |
| Employees | 4 |
| Stage | Spring 2026 |
Website: userlens.io
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