Typewise

Boosting customer service and sales productivity by 2-3x.

Typewise operates in b2b based in Zürich, ZH, Switzerland.

Profile

Typewise is an AI-first customer service platform where orchestrated agents resolve requests end-to-end by taking real actions across your stack. Teams describe outcomes in natural language and the platform compiles them into working automations—no flowcharts, no code. You can safely simulate changes and roll them out step by step.

Fortune 500 brands such as Unilever and DPD use Typewise to cut support effort by 50%+ while increasing CSAT and NPS. With 200+ integrations, Typewise reads from and writes to CRM, ERP, and other systems to fully resolve cases, handing off to humans only where they add the most value. Hybrid intelligence enables partial hand-offs, review-before-send, and context-preserving resumption—so teams stay in control.

Operate natively within Typewise Ticketing, with optional integrations into your existing CRM or helpdesk systems such as Zendesk, Salesforce, or Freshdesk, and enhance agents with a CRM-embedded copilot. A company-specific AI language model keeps every interaction on-brand. EU-hosted and ISO 27001 certified, Typewise delivers measurable ROI in weeks—so you can start small and scale automation with confidence.

The company sits in the b2b segment, where it competes on its core product or service.

Zürich, ZH, Switzerland is where the company is located.

The company is listed at the Summer 2022 stage of development.

Its team size is recorded as 12 employees.

Website: typewise.app