Riviera
AI Employees for Hotels
Riviera is a company in b2b based in San Francisco, CA, USA.
Profile
Riviera builds AI Employees for Hotels. Our first agent is a hotel phone receptionist that lets hotels spend less time answering phone calls and more time helping customers. Our system handles front-desk inquiries, in-room dining orders, and reservations. It answers every question instantly and in any language, 24/7.
We are solving a problem that older phone systems and IVRs can't: customers hate not being able to talk to someone immediately, but most travel businesses can’t dedicate additional staff to manage phone lines. Voice AI has always seemed out of reach because the technology infrastructure in the travel industry is often fragmented, with reservation systems, loyalty programs, and in-house operations software that weren’t designed with voice AI in mind. Riviera addresses this by integrating seamlessly with existing software providers and using human-sounding voice models that are highly trained on data specific to each business type and department.
Hotels spend hundreds of billions annually on staffing and risk losing potential revenue when phone lines are overwhelmed or callers hang up. By enabling them to handle unlimited calls, day or night, Riviera unlocks additional revenue and eases labor challenges.
As a business in b2b, Riviera is listed here with the public details available about it.
The business is associated with San Francisco, CA, USA.
It is recorded at the Winter 2025 stage.
Its team size is recorded as 2 employees.
Directory analysis
Riviera develops AI-powered virtual employees for the hospitality sector, starting with a hotel phone receptionist that handles front‑desk inquiries, in‑room dining orders, and reservations. The system operates 24/7, supports multiple languages, and aims to reduce the need for staff to answer calls. It is positioned as a voice‑AI solution that integrates with existing hotel reservation and operations software.
Positioning: Riviera targets the B2B hospitality market by offering a specialized voice‑AI tool that addresses common pain points of traditional IVR systems. Its early focus on hotel phone reception positions it to capture demand for automated customer service in the travel and lodging industry.
Note: Riviera provides AI‑powered phone reception for hotels.
Auto-generated directory analysis from public data · updated 9 Oct 2026. Informational only, not investment advice.
| Sector | B2B |
|---|---|
| Headquarters | San Francisco, CA, USA |
| Country | USA |
| Employees | 2 |
| Stage | Winter 2025 |
Website: www.withriviera.com
Browse related
Create a free account