"Never wait on hold again" service built with Rails and Twilio

Show HN: "Never wait on hold again" service built with Rails and Twilio

Operating in show hn launch, "Never wait on hold again" service built with Rails and Twilio operates.

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My buddy paulsingh and I have been working on this for a few weeks, got something up and running and wanted to show you.The problem we're solving: When you need customer service (your flight got canceled, strange fees on your bill, etc) you just want to talk to a real person. Waiting on hold wastes your time AND your concentration; you can't be coding in the zone when part of your brain is waiting for an operator.Our solution: We wanted to make it "one click" to reach a real person.How it works: You click on who you want to talk to (even a specific department, like the billing dept at AT&T) and we take it from there. Our system dials in, presses whatever buttons need pressing and waits on ho

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Website: www.fastcustomer.com