Lilac Labs
We automate the person taking orders at drive-thrus with a voice AI
Lilac Labs is a business in b2b based in San Francisco, CA, USA, founded in 2014.
Profile
At Lilac, we automate the person taking order at the drive thru with a voice AI. We're building this for Quick Service Restaurants (QSRs) dealing with an historical labor shortage and rising wages.
Previous attempts at drive-thru voice ordering are costly to implement and have failed to deliver the accuracy and latency needed. It's now possible to build a voice interface that passes the threshold for a great customer experience.
In the United States, there are 200,000 Drive-Thrus handling 6 Billion visits a year. At 3 minutes per order, that's 34,000 human years spent on taking orders annually. Per location, on average we can deliver around $100,000 of value in terms of labor savings, upsell revenue lift, and training costs.
As a business in b2b, Lilac Labs is listed here with the public details available about it.
The company is recorded as being based in San Francisco, CA, USA.
Its current recorded stage is Summer 2024.
Its team size is recorded as 4 employees.
Directory analysis
Lilac Labs builds a voice‑AI system that automates order taking at drive‑thrus for quick‑service restaurants, aiming to reduce labor costs and enhance customer experience. The solution targets the large U.S. drive‑thru market, which processes millions of visits annually and could generate significant savings per location.
Positioning: The company operates in the niche of voice‑enabled restaurant automation, positioning itself to address labor shortages and rising wages in the QSR sector. Its focus on cost savings and upsell potential could make it attractive to fast‑service chains seeking operational efficiencies.
Note: Lilac Labs offers a voice‑driven drive‑thru solution for quick‑service restaurants.
Auto-generated directory analysis from public data · updated 11 Oct 2026. Informational only, not investment advice.
| Sector | B2B |
|---|---|
| Headquarters | San Francisco, CA, USA |
| Country | USA |
| Founded | 2014 |
| Employees | 4 |
| Stage | Summer 2024 |
Website: www.drive-thru.ai
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