I built an automated decision layer for form requests
Show HN: I built an automated decision layer for form requests
I built an automated decision layer for form requests is a business in show hn launch.
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Hi everyone,I worked on several teams where we had to deal with a high intake of support requests, bug reports and feedback from users. What usually happens is that those messages come through a same form. Even if you created a form field to let the user select the type of request he's making, it still won't capture the priority and the sentiment of the user, and someone needs to manually go through submissions and assess and classify the messages.What I've built is a form backend that acts as a request layer allowing users to classify incoming submissions by:priority (critical, high, medium, low)type (support, feedback, review, sales, other)sentiment (positive, negative, neutral)categories
I built an automated decision layer for form requests is positioned in show hn launch, a segment that rewards a clear, focused offering.
The company is listed at the Show HN launch stage of development.
| Sector | Show HN launch |
|---|---|
| Stage | Show HN launch |
Website: formrule.com
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