Fernand

Show HN: I built a customer support tool for SaaS focused on being calm and fast

Operating in show hn launch, Fernand was founded in 2022.

Profile

Hey HN!Today, I'm happy to share with you a project I've been working on with my associate for the past four years.We know the customer support market is absolutely crowded, but we realized that few were focused on delivering a calm and fast experience.But why calm and fast? I think these two go together. Our idea is that Customer support can cause a lot of stress when you have an outage or just when one of your customers is unhappy. Only one email like this can cause anxiety that can last and make you sweat the next time you open your inbox.So we worked on the interface to reduce the stress that arises when you answer your customers, and "fast" comes along here: The faster you are done with

The company sits in the show hn launch segment, where it competes on its core product or service.

It is recorded at the Show HN launch stage.

The company reports a headcount in the 1-10 range.

Website: getfernand.com