Hivinq – Copilot for customer support teams

Show HN: Hivinq – Copilot for customer support teams

Hivinq – Copilot for customer support teams is active in the show hn launch space.

Profile

A lot of teams are hesitant to adopt AI customer service bots due to their inauthenticity in replies, hallucination, etc. As a result, they're not able to leverage the speed of LLM's to reduce their customer turnaround time. So instead of replying to the customer directly, Hivinq drafts responses for the customer support team using it's knowledge about the product. If the drafted answers are inaccurate, team members can let it know and it will observe the thread to learn and correct itself.Please upvote on Product Hunt: https://www.producthunt.com/products/hivinqDemo video: https://www.loom.com/share/c91ae70326f14cf48b390503f21eb9e7

Hivinq – Copilot for customer support teams is positioned in show hn launch, a segment that rewards a clear, focused offering.

Directory data places it at the Show HN launch stage.

Website: www.hivinq.com