FounderPhone – make customer support personal with SMS

Show HN: FounderPhone – make customer support personal with SMS

Based, FounderPhone – make customer support personal with SMS works in show hn launch.

Profile

Hi HN! We're Parthi and Kunal from FounderPhone (https://founderphone.com). FounderPhone is a shared customer support inbox for SMS and calls in Slack.We've built and shipped 7 products recently and if there's one thing we've learned, it's that your personal relationship with your customer is your secret weapon as a startup. Having customers email support@company.com or message a bot via Intercom doesn't feel personal. People are skeptical they will ever get a response. We've had a lot of success giving out our phone number to the top customers we really care about and telling them to text us whenever something comes up. Apparently, lots of great founders like Patrick from Stripe did this fo

FounderPhone – make customer support personal with SMS is positioned in show hn launch, a segment that rewards a clear, focused offering.

The company is listed at the Show HN launch stage of development.

Website: founderphone.com