Donkey Support –> Reply to Support Chats from Slack/Discord/Telegram

Show HN: Donkey Support –> Reply to Support Chats from Slack/Discord/Telegram

Donkey Support –> Reply to Support Chats from Slack/Discord/Telegram is active in the show hn launch space.

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Hi HNI built Donkey Support, a lightweight support widget for web apps that routes customer chats into Slack, Discord, or Telegram threads, so you can reply from the tools you already use instead of checking another support dashboard.I originally built this because the last early-stage SaaS I worked on was full of bugs. We were moving fast, review wasn’t great, and things broke a lot.What saved us wasn’t perfect code. It was fast support.We had a little support widget on the site, and the second something broke, users could message us. Most of the time they’d tell us exactly what went wrong, we’d fix it quickly, and they actually loved it. It turned frustration into “wow, these people care.”

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Website: www.donkey.support