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DocCharm – The help center that keeps itself up to date

Show HN: DocCharm – The help center that keeps itself up to date

DocCharm – The help center that keeps itself up to date operates in show hn launch.

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Hello HN!We were finding it too much work to keep our Zendesk help center up to date as our product kept changing, so I built DocCharm — it keeps a help center up to date automatically by watching PRs as they land in your GitHub repository. It suggests updates (with AI) to existing articles, or drafts entirely new ones if nothing appropriate exists yet.Everything goes into a review queue first, so a human always checks (and can optionally edit) before anything publishes. In practice this has proven to be a pretty slick workflow (in my opinion anyway, but not only!).We’ve been using it at my main job for a while now and it’s a big time saver. It’s also gaining some traction with other compani

DocCharm – The help center that keeps itself up to date is positioned in show hn launch, a segment that rewards a clear, focused offering.

It is recorded at the Show HN launch stage.

SectorShow HN launch
StageShow HN launch

Website: doccharm.com

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