Custab.com

Show HN: Custab.com - Leverage Facebook for customer support service.

Based, Custab.com works in show hn launch.

Profile

- Since lot of users are on facebook, Wouldn't facebook be prefered place for geting support service?- In CUSTAB, support service provider will segmentize his customers. - Each support segment, multiple support channels (Email, SMS, Phone, Ticketing etc) can be associated.* By doing this provider have control over how each service request is routed. Important customer requests could be routed to different email address & phone numbers- When customer logins to CUSTAB via facebook app, he will see only channels available for his segment.- CUSTAB comes with out-of-the-box add-ons to help providers, deliver quality support on time.* Tone analyzer - When customer message contains abnormal tone, w

Its activity falls under show hn launch; the profile below is assembled from public directory data.

It is recorded at the Show HN launch stage.

Website: www.custab.com