Client-side customer service callback system
Show HN: Client-side customer service callback system
Client-side customer service callback system is a company in show hn launch.
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Couldn't deal with waiting on hold anymore during coronavirus - seems like every customer service has > 30 minute hold times.So I made myself a sort of client-side phone callback system: https://youcallme.io.It initiates a conference call with you and the customer service line letting you enter the DTMF tones. Then you hang up while it waits for a human to be detected. Have been playing with a few different human detection approaches from call screening to a bit of ML. Once detected calls you back to join the conference.So far has saved me 45 minutes with Questrade and 2 hours with CRA (Canada's IRS).
The company sits in the show hn launch segment, where it competes on its core product or service.
Directory data places it at the Show HN launch stage.
| Sector | Show HN launch |
|---|---|
| Stage | Show HN launch |
Website: youcallme.io.It
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