Chrome Extension and Spreadsheet that replaced our $10k/y support desk

Show HN: Chrome Extension and Spreadsheet that replaced our $10k/y support desk

Based, Chrome Extension and Spreadsheet that replaced our $10k/y support desk works in show hn launch.

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We’ve been testing an internal tool I vibe-coded to replace our support desk workflow. It’s a Chrome extension that runs on top of Gmail's delegated inbox (neglected by Google and missing some features to make it useful) and uses a single Google Sheet in Drive as the data store. No backend, no server, no external services.It’s been running internally for ~2 weeks and has held up well enough that we’re considering replacing our existing $10k/year SaaS vendor.Why I built itGmail and Google Workspace have had the primitives for a proper shared inbox for years - labels, filters, threads, roles, Groups, Drive, and robust APIs.But the delegated mailbox/shared inbox capability has remained largely

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