Cero

Automated communication between hospitals and patients in Latam

Cero is a company in b2b based in Santiago, Santiago Metropolitan Region, Chile; Remote, founded in 2010.

Profile

At Cero, we solve specific coordination tasks between hospitals and patients, such as appointment confirmations and last minute cancellations, by automatically communicating with patients over WhatsApp. For example, a patient can confirm and reschedule their appointment without needing to call anyone.

Almost half of the medical appointments in Latin America are missed because patients simply do not show up. This ranges from missing a regular dentist check to missing an expensive MRI scan. With increasing pressure to improve access to care in developing countries, optimizing communication and coordination with patients is a key task to achieve. This is a massive problem especially in places where most people don't know how to effectively use self-service mediums (or are too busy to use them).

We bootstrapped the company and we are profitable. As of August 2021 we have $97K in monthly revenue from 15 clients with a CMRG of 20% in the last year. We have 100% logo retention and we grow with our clients. We are currently coordinating over 600,000 medical appointments every month, just in Chile.

This problem represents a $3.5B market opportunity in Latin America only. Latin America has 650M people, each one having an average of 3 medical consultations per year. We charge for every time we effectively communicate with a patient. We plan to handle several coordination interac

Its activity falls under b2b; the profile below is assembled from public directory data.

The business is associated with Santiago, Santiago Metropolitan Region, Chile; Remote.

Directory data places it at the Summer 2021 stage.

Recorded headcount: 10 employees.

Total disclosed funding stands at about $125K.

Website: cero.ai