FirstDistro – I lost a $5k/mo customer overnight

Show HN: An early-warning system for SaaS churn (not another dashboard)

Operating in show hn launch, FirstDistro – I lost a $5k/mo customer overnight operates.

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Most customer success tools tell you what already happened.We built FirstDistro to answer a different question: Which high-value accounts are about to churn, before they tell you?Instead of dashboards, it: - watches usage, engagement, and sentiment patterns across accounts - flags subtle risk early (even when accounts still look "health") - triggers alerts with clear next-best actions, not just scoresThe insights that drove this: surprise churn usually isn't sudden, It's silent. We're working with lean CS teams where losing one $10k+ ARR customer really hurts.Would love feedback from folks who've dealt with churn firsthand: - what signals do you wish you had earlier? - where do existing CS t

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Website: firstdistro.com