An authority gate for AI-generated customer communication
Show HN: An authority gate for AI-generated customer communications
Operating in show hn launch, An authority gate for AI-generated customer communication operates.
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Many teams now allow AI systems to draft customer-facing messages across support, CRM, and billing workflows.This introduces a specific failure mode: AI can generate text that constitutes an irreversible business commitment (refunds, credits, billing changes, contractual promises).Once emitted, the commitment exists. Detection after delivery is irrelevant.This project implements a hard authority boundary.Model -------- AI systems propose messages. They do not decide whether those messages are allowed to commit the company.A gateway enforces that decision.AI drafts message ↓ Authority Gateway ↓ Send | Block → ApprovalBehavior --------- For each outbound message:Inspect text for commitment sig
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| Sector | Show HN launch |
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| Stage | Show HN launch |
Website: authority.bhaviavelayudhan.com
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