AI chatbot to reduce support costs by 80%

Show HN: AI chatbot to reduce support costs by 80%

AI chatbot to reduce support costs by 80% operates in show hn launch.

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Hey, HN!We have developed a bot for technical support. The task was set to reach the next level of chatbots. The thing is that nowadays bots too often redirect customers to support staff when a question was not found in the bot's presets database or the customer requires some kind of interaction with the company (for example, wants to buy a product). We have succeeded in reducing the percentage of situations where the bot transfers the customer to the operator. At the same time, it can still ask for help from a real person if the case requires it.1. the bot is capable of answering complex questions that require analyzing the company's knowledge base (especially the technical part). 2. the po

AI chatbot to reduce support costs by 80% is positioned in show hn launch, a segment that rewards a clear, focused offering.

It is recorded at the Show HN launch stage.

Website: neuralsupport.online