A tool for services businesses to improve their customer experience

Show HN: A tool for services businesses to improve their customer experience

A tool for services businesses to improve their customer experience is a business in show hn launch.

Profile

I took a 9-week Data Science bootcamp last year, having previously had no formal software development education. My previous jobs had been mechanical product development and business development.During the course, I came up with the idea to extract valuable information from natural language. Online reviews seemed like a good place to start.Unlike other platforms that pass reviews to an LLM and get it to output the sentiment, I came up with a formula for calculating how much each individual review comment affects the business's overall Google rating (see Reviews page of the demo).The 'impact' values are then added up to tell business owners where they are doing well/poorly in terms of custome

A tool for services businesses to improve their customer experience is positioned in show hn launch, a segment that rewards a clear, focused offering.

The company is listed at the Show HN launch stage of development.

Website: sashy.ai/demo